Cancel One Touch Switching

This page is provided to handle possible slamming where someone has maliciously tried to move your broadband service to Andrews & Arnold Ltd using One Touch Switching.

If you have been told by your existing provider that your service is being moved to Andrews & Arnold Ltd, and you did not authorise that, you can cancel that order here.

Who is your existing provider?
What is the postcode where your service is located?
What surname does your existing provider have for you?	*
What email address was the notice sent to?	*

You are confirming you want to cancel the switch order, and are authorised to do so.

If this does not work for some reason, please email sales@aa.net.uk or call 03333 400 222, as soon as possible.

* We use your name/email to check the switch order and if matched, to raise a ticket with our sales team.